Thank you for choosing Pasala Resorts. We understand that plans can change, and we aim to provide a fair and transparent Refund and Cancellation Policy.
- Cancellations made within 24 hours or more prior to the check-in date will receive a full refund.
- Some special offers or promotions may include non-refundable reservations. These bookings are not eligible for refunds.
- Refunds, when applicable, will be processed within [number of days] days after the cancellation is confirmed.
- If the original payment was made by credit card, the refund will be credited back to the same credit card.
In the event of a no-show (guest does not arrive without prior cancellation), the full cost of the reservation will be charged.
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Changes to reservations, including modifications to the check-in or check-out dates, are subject to availability and may result in additional charges.
Pasala Resorts is not responsible for cancellations or changes due to unforeseen circumstances, including but not limited to natural disasters, government actions, or other force majeure events.
If you have any questions or concerns regarding Refund and Cancellation Policy, please feel free to contact our customer support team at resorts@pasalaproperties.com or +91 7569721310. Address: Keesara - Bommalaramaram Rd, Rangapuram, Hyderabad, Telangana 508126